They did a good job but will need to come back. I've called and left a message. I'm confident my concerns will be addressed then I'll give them 5 stars!

I had a great experience with The Carpet Chemist. I called them after spending more than $300 with another company that not only failed to get the pet stains out of my carpet, but wanted to charge me an additional $400 to try another method for removing the stains with no guarantee that there second attempt would yield a different outcome. I’m so glad I called Brandon. I wish I had called The Carpet Chemist first. Brandon got the pet stains out and it costs me much less than the first company. Additionally, my carpet was not as wet as it was with the first company and dried much faster and NO ODOR! Thank you so much Brandon and Tonya. Customer for life!!Anyone reading this review—don’t waste your time or money with anyone else!

Extremely prompt pickup and return! Thanks so much! Merry Christmas!

Customer service is #1 with this company. Did a great job on our large area rug